The Corporate Coach SIGNED James Miller Build Loyal Customers 1993 1st Ed. w/GOA Up for bids is this hardcover version of The Corporate Coach: How To Build a Team of Loyal Customers and Happy Employees, which was written AND signed by James Miller and is in VERY GOOD condition (NOT a library book; NO reminder marks; NO punch holes). This book also comes with a personalized letter from James Miller that is also signed (see picture 3).Guarantee of Authenticity (GOA) – We guarantee the authenticity of our SIGNED books and sports memorabilia, all of which have passed a rigorous 20-step authentication process used by forensic autograph analysts. We are so confident in our process that IF one of our SIGNED items fails authentication via Beckett, PSA or CGC, EJay Collectibles will provide you with a full refund plus an additional $10 to help offset the expensive authentication process.Jim Miller is famous for giving not just good service but legendary service. This is one of the reasons his company's sales have gone from $50,000 to $150,000,000 in twenty-five years. As founder and CEO of Miller Business Systems, he has built a reputation for being willing and able to do anything for his customers. But he is not just customer-oriented: He knows how to motivate his employees, and his upbeat, deeply personal approach to business is detailed in The Corporate Coach. Developed over twenty-five years of experience, Miller likens managing a company to coaching a team by joining customers and employees in a common cause. He believes in empowering people at every level of a company, in giving opportunities to develop, improve, and be creative, rather than languishing on the bench. Filled with anecdotes, specific "do this/don't do that" advice, and, above all, an attitude that is refreshing and inspiring, The Corporate Coach is essential reading for anyone who serves or manages people.