PLEASE ASK ALL QUESTIONS BEFORE ORDERING WE HAVE A 2 DAY HANDLING TIME THAT DOES NOT INCLUDE HOLIDAYS OR WEEKENDS WE USE USPS FOR ALL OUR SHIPPING WE ALSO USE PADDED MANILA/PLASTIC BUBBLE MAILER ENVELOPES FOR SHIPPING MOST ITEMS. MAGAZINES WILL BE SHIPPED IN AN UNPADDED POLY ENVELOPE. RECORDS AND WALL CALENDARS WILL BE SHIPPED IN A BOX. IF YOU WISH TO HAVE A DIFFERENT SHIPPING PROCESS PLEASE DO SO WHEN CHECKING OUT VIA EMAIL. WE WILL TRY OUR BEST TO MAKE YOU HAPPY. YOU WILL BE RESPONSIBLE FOR THE COST OF ALTERNATE SHIPPING. OUR STANDARD SHIPPING IS 2-9 DAYS AFTER ORDERING AND HANDLING TIME. ON TEXTBOOKS THE ISBN USUALLY FOLLOWS THE TITLE. WE NO LONGER ACCEPT RETURNS UNLESS IT FALLS UNDER EBAY POLICY, OTHER RETURNS WE BILL SUBJECT TO A 20% RESTOCKING FEE WE APPRECIATE OUR CUSTOMERS AND WILL STRIVE TO GIVE YOU THE BEST SERVICE POSSIBLE!